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About Us
The KPI Institute is a research institute specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance, and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscriptions services, and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered through training and advisory services.
The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. It developed the first KPI Management Framework and operates www.smartkpis.com, the result of the research program dedicated to documenting and cataloguing how KPIs are used in practice, an online portal containing the largest collection of documented KPI examples.
Some business facts about The KPI Institute:
- 15+ years spent on researching KPI best practice;
- 220+ research reports published to date;
- 6 continents on which we deliver trainings;
- 42 global partner organizations;
- 78 countries where we delivered educational programs.
Some friendly facts about The KPI Institute:
- Young and enthusiastic working environment;
- A work environment that rewards innovative ideas;
- Flexible working hours;