Malaysia: HR Generalist Certificate (IHRME)

Note: This course is part of the CPHRC Certification program which requires completion of 4 different courses.

Completion of all four courses and successful passing of the examinations for each course achieves Certification as a “Certified Professional in Human Resources and Compensation” (CPHRC).

CPHRC Certification is issued by the Institute for Human Resource Management Education Inc. (iHRME)

Course Outline:

Module 1: HR Foundations

• Discuss HR’s roots
• Define the key characteristics of a profession
• Define the Human Resources (HR) profession
• Identify the roles of HR professionals
• Discuss the HR profession in the 21st century
• Identify the key outcomes of HR’s strategic focus
• Discuss the impact of national cultures
• Consider Behavioral theories & motivation
• Discuss Ethics in business

Module 2: Business Essentials

• The elements of a business
• Fundamental accounting concepts and principles
• Principal financial statements
• The balance sheet
• The income or profit and loss statement
• Cash flow statement
• Sources of funds
• Financing the business
• What business are we in?
• Statistics for HR

Module 3: Staffing

• Work force Planning
• HR Forecasting strategy
• Succession Planning
• Replacement Planning
• Evaluate recruiting methods.
• Explain the selection process.
• Identify key selection tools.
• Recognize interview biases

Module 4: Remuneration

• Discuss remuneration.
• How to pay employees in the local region.
• Undertake job analysis and documentation.
• Job evaluation.
• Develop a pay structure.
• Discuss benefits in an overview.

Module 5: Performance Management

• Define performance management.
• Consider initiatives to improve performance.
  1. Balanced Scorecard,
  2. Total Quality Management,
  3. Reengineering,
  4. Team Briefing
• Discuss organizational performance planning.
• Defining and measuring performance.
• Review issues of corporate culture.
• Describe Contribution Review (AKA Performance Appraisal)
• Discuss Contribution Review methods.
• Describe common review errors.

Module 6: People Development

• Discuss people development
• Describe career management
• Consider the purposes of induction, development, and training.
• Explain effective adult learning.
• Describe the role of training objectives.
• Review the various types of on-the-job and off-the-job training.
• Discuss the levels of evaluation.

Module 7: Labor Law

• International laws and treaties
  1. ILO
  2. OECD
• Regional agreements and determinations
• The Local Region: It’s special requirements
• Individual countries of the MENA region
• General provisions of Discrimination and Harassment laws

Module 8: HR in Practice

• HR administration.
• HR information systems.
• The HR process in real life.

Case study– ‘A day in the life of-‘