NATIONAL POST: ICT Assistant, Jakarta, Indonesia, G5
Contract Type: Fixed Term Appointment
Closing date: 26 March 2019 – 5:00pm(Jakarta time)
Duty station: Jakarta, Indonesia
Job ID: 21528
The Information Communication Technology (ICT) Assistant is located in Country Office (CO) and reports directly to the Administrative Associate.
Under the overall guidance of the Representative and Operations Manager and direct supervision of the Administrative Associate, the ICT Assistant provides supports in the execution of ICT services for UNFPA Indonesia Country Office, implements ICT management systems and strategies, provides daily technical support to users of information management tools and technology infrastructure. The incumbent is responsible for review and advice on the use of new technologies that will enhance organizational productivity. The incumbent will also assist with administrative functions as necessary.
The ICT Assistant works in close collaboration with the Operations, Programme and project teams if necessary for resolving ICT-related issues. The ICT Assistant should promote a client-oriented approach.
Qualifications and Experience
Completed Secondary Level Education with relevant certifications in hardware and software management and application. University Degree in Computer Science desirable.
Microsoft Certified Professional (MCP) required.
Knowledge and Experience:
5 years of relevant working experience in network administration and use of hardware/software, and telecommunication facilities preferably with the knowledge of database packages, and experience in web design.
Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, ERP:
Ability to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems;
Some experience in client support, such as, a Help Desk or User Support Unit;
Fluency in oral and written English and Bahasa Indonesia is required.