[Re-advertising] CBO Program Manager (PAMSIMAS)

Position Description 

Water.org seeks a highly skilled and motivated CBO Program Manager to support Water.org’s
collaboration with PAMSIMAS program focused on delivering capacity building to PAMSIMAS staff
to strengthen CBOs and facilitate financing for improvement/expansion of services.
This position reports to the Senior Program Manager and works closely with Country Director
and Portfolio Managers at the Water.org head office in the US.

Core Responsibilities
1. Support PAMSIMAS CBO Strengthening (90%) ‐ Working closely with PAMSIMAS Program to
manage the delivery of CBO strengthening activities. Key tasks include, but are not limited to:

a. Assist in development of training materials and capacity building tools for PAMSIMAS staff;
b. Assist in delivery of capacity building to PAMSIMAS staff on CBO strengthening activities,
covering different aspects of business management and operations, financial planning,
billing and customer service, and construction and maintenance of water facilities;
c. Ensure PAMSIMAS staff can effectively assist CBOs in preparation of proposals for financing,
and facilitate coordination between PAMSIMAS staff and local financial institutions
d. Regular coordination with PAMSIMAS staff to ensure timely implementation, program
monitoring, troubleshooting;
e. Manage relationships with various stakeholders, including Ministry of Public Works,
BAPPENAS, PAMSIMAS, SANIMAS, FIs, local governments, etc.;
f. Whenever applicable, manage Water.org local facilitators as they provide additional
technical assistance to PAMSIMAS staff, local CBOs, and CBO Associations
g. Organize and communicate information to track program performance, enhance CBO
activities, and support the mission of Water.org;

2. Water.org Organizational Support (10%) –Key tasks include, but are not limited to:

a. Represent Water.org at events and in written publications to advance the organizational
mission and vision.
b. Maintain regular contact with Water.org US program managers to support partner
reporting, inform about partner progress and report any issues impacting achievement of
program deliverables.
c. Assist in development of new internal tools and new processes/procedures.

Professional Qualifications
 Bachelor’s Degree in related field
 At least seven years of relevant experience with water/sanitation supply sector and
institutions, water and sanitation organizations, and/or related organizations, or related
 Proven track‐record of significant project/program management experience, preferably
with a large‐scale initiatives
 Candidates must demonstrate the following competencies:
 Demonstrated understanding of urban and rural water supply sector, sanitation and
hygiene approaches and familiarity with sector trends
 Understanding of development finance models and approaches, including (but not
limited to) SME lending and/or microfinance, financial services, cooperative
development, lending methodologies and sector trends
 Demonstrated proficiency in development and management of stakeholder relationships
 Experience with institutional capacity building efforts is strongly preferred
 Advanced computer skills including MS Office products and database software
 Excellent verbal and written communications in Bahasa Indonesia and English
 Proven track record proactively identifying challenges and developing innovative solutions
 Demonstrated ability to deliver results working in a small team
 Critical thinking, creativity, good judgment, initiative, attention to detail, and
 Strong desire to contribute to increased access to water and sanitation
 Willingness to travel up to 40% of time

This is one‐year contract position, with a possibility of extension.

Application Information

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Water.org, a U.S.-based non-governmental organization working to increase access to water supply and sanitation (WSS). Water.org has been in operation since 1990, implementing sustainable and scalable WSS programs in conjunction with local partners including financial institutions, NGOs, and WSS service providers. Water.org has pioneered its WaterCredit initiative over the last several years, which works by building the capacity of carefully selected local financial institutions (FIs) to offer affordable financing for WSS facilities. Water.org is now exploring partnerships with other types of organizations (non-FIs) that can serve to increase access to WSS.

In Indonesia, Water.org is particularly interested in working directly with urban and peri-urban water utilities, Perusahaan Daerah Air Minums (PDAMs) and sewage utilities, Perusahaan Daerah Penanganan Air Limbahs (PDPALs). The goal of launching such a program would be to enable public utilities (PDAMs and PDPALs) to expand their overall coverage areas, reach a greater percentage of BOP households within their current coverage areas, and/or improve their quality of service. Support provided to public utilities could focus on financing, capacity development, and/or addressing regulatory constraints

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