Program / Department Summary
The New Zealand – Maluku Access to Renewable Energy Support (NZMATES) aims to accelerate renewable energy (RE) development to improve access to energy on Seram and surrounding islands in Maluku province. The five-year program is funded by the New Zealand Government Ministry of Foreign Affairs and Trade (NZMFAT) and is implemented by renewable energy company Infratec Ltd. in partnership with Mercy Corps Indonesia. NZMATES is working towards promoting and accelerating the identification of renewable energy projects and increasing their attractiveness and viability, through developing social and environmental assessments, technical considerations, and facilitating investment and funding from government, private sector, or other donors. NZMATES has partnered with and collaborates closely with PLN, EBTKE, Dinas ESDM, and BAPPEDA on increasing the use of renewables and improving energy access through grid-connected and off-grid RE projects.
The NZMATES Team is based in Ambon and provides support to fill gaps in knowledge, resources, and research, and that projects are aligned with the Government of Indonesia and community development framework and objectives. The proposed support for RE projects includes assistance with project identification and appraisal, technical and social assessments, finance matching, and project design to strengthen long-term sustainability. NZMATES is also intended to enhance local public and private sector capacity and offer opportunities for direct training, technical exchange programs, and interaction between Maluku educational institutions and NZ renewable energy specialists. NZMATES is a uniquely flexible programme which is designed to respond to the needs and priorities of partner organizations and changing realities on the ground. This requires a proactive approach to collaboratively design work plans and programme activities on an ongoing basis (usually every 6 months).
The Senior Communications Officer (SCO) is responsible for updating and maintaining a communications strategy and leading the successful implementation of the strategy in collaboration with the NZMATES Programme team. The Communications Officer will be based in Ambon and work to support the NZMATES Programme team by communicating the results, achievements, lessons learned, and stories from the field. This role will also manage and update the NZMATES website and social media, as well as producing a regular newsletter to stakeholders, and supporting the NZMATES team with organization and promotion of events.
The Senior Communications Officer will also support knowledge and data management for the NZMATES programme, including supporting the collection, analysis and management of monitoring, evaluation, and learning data, and with the translation of documents between English and Bahasa Indonesia as required. She or he will also support regular coordination with NZMATES government partners (PLN, EBTKE, and Dinas ESDM), educational institutions, and other relevant stakeholders at the local, provincial, and national levels. Finally, the SCO will support the production of donor reports as required.
Essential Job Responsibilities
Communications and Outreach
- Lead the implementation and monitoring of NZMATES’ communications strategy and plan, and lead the regular review of the strategy in collaboration with other team members;
- Lead the production of internal and external communications, assisting in the sub-editing and proofreading of communications products including but not limited to website news items, press releases, presentations, brochures, social media posts, case studies, photographs, and video;
- Manage the NZMATES website, in consultation with programme leadership, and keep it updated with relevant programme information, resources, and multimedia material;
- Keep the NZMATES social media up-to-date, in consultation with programme leadership, and coordinate the production and distribution of an NZMATES newsletter for stakeholders;
- Prepare and supervise communications material for events, including but not limited to public outreach strategies, banners, Facebook and Twitter posts, liaison with media, and documenting programme highlights and lessons learned for future initiatives;
- Work closely with the Local Stakeholder Engagement Specialist (LSES) and Partnerships and Development Practice Coordinator (PDPC) to ensure photos, testimonies, audio, and other media inputs are captured for each event and activity and uploaded into the project management database/communication channels;
- Produce public relations/promotional materials for events and project activities, including brochures, factsheets, presentations, and other publications, facilitating distribution as necessary;
- Produce high-quality communications materials including invitations, announcements, media releases, flyers, brochures, videos, infographics, and others;
- Assist in the production of capacity building communication material e.g. toolkits, publications, documentary, etc. as well as training materials where required;
- Design and implement media campaigns for programme activities where required, and analyze and monitor media coverage of NZMATES activities or other events relevant to the programme;
- Draft press briefings and press releases;
- Support Community Engagement Officers to build relationships and networks with communities to encourage their participation in local activities and projects to strengthen civic participation. This includes maintaining awareness of community needs and issues;
- Support, and in some cases lead, the preparation of written reports, draft sections of studies, e-briefings, policy documents, and case studies;
- Document programme activities through photos, video, and audio as required;
- Support and coordinate with other colleagues to collect and manage essential data;
- Assist in the preparation of programme reports (monthly, quarterly, annually and end-line) and templates;
- Oversee knowledge and data management, including digitization and digital storage of data and documents and sharing of key programme documents with Mercy Corps Indonesia, Infratec Ltd., and others as required;
- Develop and share visual data reports with relevant staff;
- Manage relationships with consultants/partners to develop communications collateral if required;
- Share learning from the documentation process with the wider team;
- Support in improving learning and documentation mechanisms in the projects;
- Support the development and management of relationships with partners and stakeholders;
- Serve as the focal point to develop and disseminate information related to NZMATES with MCI;
- Actively support a strong culture of knowledge-sharing, cooperation, and teamwork.
Monitoring, Evaluation, and reporting
- In consultation with the DPM and PDPC, develop and monitor communications strategy success measurement for the program;
- Monitor and provide advice on emerging communications issues and proposed directions;
- Support the DPM and PDPC in the collection, analysis and communication of programme monitoring, evaluation and learning data;
- Provide quality, timely and accurate data, information, advice, and reports as required.
Reports directly to: Deputy Program Manager NZMATES
Works directly with: Partnerships and Development Practice Coordinator (PDPC), Monitoring Evaluation, Learning (MEL) and Reporting Specialist, otherNZMATES program team members, subcontractors who may be identified during the delivery of the program. Will also directly engage with PLN, ESDM, communities, and other relevant stakeholders or partners.
Living Conditions / Environmental Conditions
The position is based in Ambon, Maluku, Indonesia, and requires some travel to project locations in Maluku, including very remote areas. Some occasional travel outside Maluku may also be required.
- Bachelor’s degree or higher in communication, journalism, international relations, and/or similar field. Postgraduate level qualification an advantage;
- A minimum of 5 years of experience as a media or communication officer. Experience of working with donor-funded projects will have an added advantage;
- Demonstrated experience in Communication, Media and Public Outreach, with a proven track record of successful packaging of communication materials to multiple audiences;
- Prior experience in renewable energy and/or international development field preferred;
- Fluency in English verbal and written communication is mandatory;
- Strong writing and editing skills, both in Bahasa and in English;
- A proven ability to effectively manage relationships with media representatives, government officials, community groups and partners;
- Ability to develop strategic planning, implementation and evaluation on media relation and communication for public and network in national and international level;
- Able to provide inputs on media and communication strategy;
- Excellent communications skills, both verbally and in writing;
- Creative thinker and strong knowledge of interactive design;
- Fully computer literate and tech-savvy, knowledge of design, video and photo-editing software an advantage;
- Skills in MS Office, including Word, Excel, and PowerPoint, as well as graphic design software such as Desktop Publisher, Photoshop, GIMP and/or Illustrator, is required;
- Experience with Drupal website content management system an advantage;
- Strong interpersonal skills and ability to work effectively in a multi-disciplinary team;
- Knowledge of current theories and practices in communication research, planning and strategy, and the role of mass media;
- Proven writing, editing, design, videography, and/or photography skills;
- Ability to produce analytical and well-presented reports and publications.
The vacancy will be closed 30 June 2020 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.
Human Resources Department
Yayasan Mercy Corps Indonesia