Open to Internal and External Candidates
| Reference No.|
Programme Assistant I (MHPSS – Mental Health Psychosocial Support)
Type of Appointment
Migration Health – MHPSS
General Service Staff, Grade G-4
One Year Fixed Term, with possibility of extension (the first six months shall be considered as probation period)
|Estimated Start Date||:||As soon as possible|
|Closing Date||:||19 January 2018|
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Under the direct supervision of Head of Sub-Office in Balikpapan, in close coordination with the Programme Assistant III (MHPSS) in Makassar Hub-office, the incumbent will provide assistance in overseeing and monitoring the implementation of the psychosocial assistance activities for the migrants in Balikpapan, Indonesia.
Core Functions / Responsibilities:
- Assist the care and maintenance of IMs under IOM auspices in his/her area of responsibility and in strict compliance of the agreed IOM Operational Guidelines.
- Monitor Irregular Migrants activities and ensure that all basic services are provided to all Irregular Migrants (IMs) under IOM auspices in a timely and efficient manner. Basic services to be accommodation facilities, basic personal supplies and toiletries, security and medical assistance, including psycho-social counselling.
- Visit Irregular Migrants regularly and undertake activities as indicated in the visit activity / work plan prepared in coordination with supervisor.
- Implement tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of social, religious and educational/vocational activities and the like are culturally appropriate and fully respect the confidentiality of the information on migrants.
- Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose/prioritise initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings.
- Ensure presence in IMs communities through regular visits to detention centres, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations.
- Ensure referral mechanisms are established for referring migrants with potential mental/psychosocial health problems or any other general health issues to the appropriate health care service providers in the area.
- Provide basic counselling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues.
- Organize case management for case record, collate, review for completeness of information and maintain a filing, retrieval and forwarding system of documents/records for each migrant undergoing assessment, mental / psychosocial consultation, treatment, referral and follow up.
- Conduct on-going monitoring and analysis of the psychosocial condition of the Migrants
- In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations
- Provide ad hoc activity report, monthly statistics and formatted reporting to the Supervisors
- Perform other duties as may be assigned
Required Qualifications and Experience
- University Degree in Psychology, Social Science, Counselling, Management, Economic with minimum 2 (two) years of professional experience, or;
- Completed High School degree from an accredited academic institution, with 4 (four) years of relevant professional experience.
- Indonesian National with good knowledge of, and experience in project implementation and operational.
- Has direct work experience in social work, have worked in settings with protection issues such as battered women, rape victims, family/domestic abuse and trauma/post care.
- Experience in working with irregular migrants; trafficked persons; general counselling and networking.
- Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights based approaches.
- Proficient in computer applications.
- Good written and spoken communications skills.
- Good interpersonal skills, high loyalty, ability to work in a multi – cultural environment and good working in team.
Proficient in English and Bahasa Indonesia, both oral and written.
- a) Takes responsibility and manages constructive criticism; b) Works effectively with all clients and stakeholders; c) Promotes continuous learning; communicates clearly; d) Takes initiative and drives high levels of performance management; e) Plans work, anticipates risks, and sets goals within area of responsibility; f) Displays mastery of subject matter; g) Contributes to a collegial team environment; h) Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; i) Displays awareness of relevant technological solutions; j) Works with internal and external stakeholders to meet resource needs of IOM.
- Effectively applies knowledge of migration issues within organizational context.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, security clearance and verification of education certificate.
IOM applies local United Nations Salary Scale.