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SEED 4 Women 2.0 PROGRAM –

Women Small Businesses Economic Empowerment through Digital Financial Inclusion Initiative


Mercy Corps Indonesia (MCI) is a local Indonesian non-profit organization, which implements humanitarian and development assistance programs throughout the country. MCI’s mission is to empower people in Indonesia to become healthy, productive, and resilient communities. Resilience means an ability to recover form or adjust easily to misfortune or change.


Program / Department Summary

The overall goal of the program is to encourage women-led small businesses’ economic empowerment through financial inclusion. To achieve this goal, Mercy Corps Indonesia will support 750 women-led small businesses over three years to improve their business practices, create 10% more jobs and increase profits by 15% through improved access to digital financial services and digital mentoring between 2021-2024. The theory of change hypothesizes that: IF women-led small businesses improve their business practices; and IF women-led small businesses improve their access to market and financial services; and IF women-led small businesses improve their access to digital mentoring, THEN women-led small businesses can develop profitable business, contributing to job creation and bettering their families’ well-being.




Program Officer (PO) – SEED 4 WOMEN

General Position Summary

The Program Officer will support the SEED 4 Women Program Manager to ensure 150 women entrepreneurs increase their knowledge of financial literacy, have access to financial services through agent networking (for i.e Agen Laku Pandai), and use digital payment transactions. He will lead program planning, implementation, and monitoring in each program work area and work closely with agent networking, district government agencies, the private sector, communities, and program partners.

This position will be based in Malang Raya (Malang City and Malang Regency), East Java.



Essential Job Responsibilities

  • Support the SEED 4 Women Program Manager to ensure at least 150 women entrepreneurs participate in a series of SEED 4 Women program activities such as training, mentoring, webinars, and participants’ access to financial institutions.
  • Coordinates with agents networking to ensure program participants benefit from the financial services.
  • Prepare plans, monthly work targets, and provide monthly achievement reports against targets and work plans.
  • Supervise program facilitators who provide training and mentoring to participants both online and offline. And ensure that the facilitators conduct the activity according to the program deliverables.
  • Work with the Training & Mentoring Officer to design a capacity-building plan (training, workshop, comparative study, etc.) and ensure field activities (training, mentoring, outreach events, etc.) to achieve program deliverables indicators.
  • Collaborate with agent networking to increase women entrepreneurs’ access to financial literacy, increase saving behavior, access to business loans, digital payment services, and increase business development literacy to achieve program deliverables indicators.
  • Work with Monitoring, Evaluation, Research and Learning Officers to ensure data availability for monitoring, evaluation, and program learning reports



Knowledge and Experience

  • University degree in Economics, Business, Social Sciences, Agriculture, or a related field.
  • Experience of more than 2 years working in development programs emphasizing economic development in rural areas (experience in training and mentoring programs for women entrepreneurs or financial literacy will be an advantage).
  • Experience in mobilizing entrepreneurs, conducting economic research, assessments, and surveys.
  • Experience in conducting training to entrepreneurs on saving practices (sources and content of the training will be provided by Mercy Corps).
  • Experience using digital data collection tools to monitor the progress of beneficiary entrepreneurs.
  • Moderate English and have the ability to communicate in the local language at the participants location.
  • Experience working with local government agencies (particularly the Ministry of Cooperatives and SMEs, Ministry of Trade, and District Governments) and the private sector.
  • Computer skills with strong familiarity with Microsoft Word, Excel, and PowerPoint.



Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development



Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.



Safeguarding & Ethics

Mercy Corps Indonesia is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.


Accountability to Participants and Stakeholders

Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.



How to Apply

Please send your CV together with the form on this link with the subject: “The Position_Your Name” to

The vacancy will be closed on 14 August 2022 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.


Thank You,

Human Resources Department

Mercy Corps Indonesia

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