Program Officer 478 views

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Program Officer
Position Description

International Internships has been facilitating internships for Australian and international students in Indonesia for over 10 years, but the last four years have seen it grow and change immensely. We now work with a number of universities in Australia and Indonesia to facilitate internships, study intensives and unit-based programs in Indonesia and Malaysia, along with career mentoring, professional skills development, cross-cultural communication and language training. Our programs are based around the belief that international study and work experiences should be unfiltered and real, with the right support to keep students safe, happy and experiencing everything to its maximum.

Start Date: July/August 2019

Duration: This position is initially available for eight months, with the possibility to extend the role at its conclusion, if mutually agreed.

Location: Jakarta, with some travel to other parts of Indonesia.

Work Hours: Full-time. Work is based around an 8-hour day but please note that the nature of the work means that working schedules are often irregular. Work on weekends and evenings will sometimes be required.

Salary: Negotiable

You will help execute, deliver and support International Internships’ Indonesia-based programs, including study intensives, internships and others. Therefore, you will typically be undertaking several tasks simultaneously. You will have a lot of contact with our partners in Indonesia, which include universities, business councils, government bodies, companies and not-for-profits. You will also have a frequent contact with interns before their arrival and once they are in country.

The position is based in Jakarta, which is where most of our Indonesian programs take place. However, we do also operate in other parts of Indonesia, so you may be required to travel across the country at times.

Your responsibilities will include:

• Working with participants and host organisations in Indonesia to place program participants in suitable internships.
• Working with our partners in Indonesia to organise events for program participants, including weekend trips, networking events and social gatherings.
• Working with our partners in Indonesia to organise events for program participants, including our social entrepreneurship hackathon.
• Arranging the logistics to help make the programs run smoothly in country. This can involve everything from booking buses and accommodation to printing name tags to buying gifts for guest speakers.
• Hosting program participants in Indonesia, including accompanying groups and holding individual consultations.
• Refining and renewing program structures, including identifying opportunities for a better in-country experience for students through updating program itineraries.
• Preparing reports and other documents to be presented to International Internships’ stakeholders.
• Supporting participants and implementing our procedures in the event of an emergency.

What We Expect from You

International Internships is a small company that is growing fast and we are strengthened by our ability to respond quickly to the changing needs of our customers in the dynamic industry of international mobility. We have developed a strong reputation with our customers and stakeholders, thanks to our genuine passion for what we do and the thoroughness with which we do it. We are looking for a Program Facilitator in Indonesia that will embrace this varied role and work with enthusiasm to build upon our foundations.

The ideal candidate will have at least a bachelor’s degree and 2 to 5 years’ experience in managing and facilitating international programs or in a cross-cultural workplace in a related role. Overseas experience or having studied abroad, particularly in Australia, would be an asset. You will need to be comfortable working with individuals from a broad range of backgrounds.

Specific attributes that we are seeking include:

• A proven record of successfully working in a multicultural team or sector.
• An engaging personality and the ability to develop a strong rapport with a wide range of stakeholders, from participants and students to universities to government figures.
• Strong English and Indonesian communication skills, both verbal and written.
• Ease with the Microsoft Office suite (especially Word, Excel and Outlook) and the ability to learn new software and adapt quickly to new technologies.
• Professionalism, punctuality and reliability.
• Flexibility and enthusiasm to undertake a range of work and respond to unexpected challenges, and the ability to adapt to various working conditions, hours and locations.
• A genuine interest in supporting people to get the most out of their experience in Indonesia.
• Attention to detail. Each task, however small or simple, has a big effect on our organisation, so we expect all work to be done with a commitment to detail and perfection.

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