Operations Coordinator – INVEST DM 2.0 224 views

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Investing in Human Capital for Disaster Management (INVEST DM) 2.0

About Yayasan Mercy Corps Indonesia

Yayasan Mercy Corps Indonesia (YMCI) is a local Indonesian non-profit organization, which implements humanitarian and development assistance programs throughout the country. YMCI’s mission is to empower people in Indonesia to become healthy, productive, and resilient communities. Resilience means an ability to recover form or adjust easily to misfortune or change.


Program Summary

Under USAID/BHA funding, Mercy Corps is implementing a USAID/BHA-Funded, 18-month, $2.5M Investing in Human Capital for Disaster Management (INVEST DM) Program: INVEST DM 2.0.  A continuation of INVEST DM phase 1, INVEST DM phase 2 will work to support the Government of Indonesia (GOI) disaster management institutions (BNPB & BPBDs) and people at key administrative levels to be better equipped to fulfill their mandate to deliver effective DM services and save lives.


Operations Coordinator – INVEST DM 2.0

General Position Summary

The INVEST DM 2.0 Operations Coordinator is a member of the Jakarta-INVEST DM 2.0  management team and reports directly to Chief of Party. S/he oversees and coordinates the Jakarta-INVEST DM 2.0  operations and support team which includes the procurement of the local consultants and national resource persons facilitators. S/he ensures the operational support and services provided to the INVEST DM 2.0  program is compliant, quality controlled, strategic, and responsive to the needs of the program. The position is an important interface among INVEST DM 2.0 provincial teams, consortium partners, and between the MCI’s operations, finance, and human resources departments. Operations Coordinator supervises and monitors BAST reporting requirements, and the processing of VAT Exemption requests to Vendors, USAID and the various GOI ministries based on the joint USAID Mission and GOI agreed reporting formats and standard operating procedures. S/he coordinates among field and program teams for the convening of INVEST-YMCI and the All-INVEST consortium partner national events. This includes the procurement of resources, consultants, goods, services and works in both in Jakarta and in the target regions including preparation of program operational reports and updates. The INVEST DM 2.0 Operations Coordinator is expected to provide orientation, training and support to all INVEST DM 2.0  team members including, as required consortium partners, with a focus on procurement, logistics, and program financial analysis/reporting and compliance. The Operations Coordinator will also assist the INVEST DM 2.0  Chief of Party with other assigned tasks as required.


Essential Job Responsibilities

  • Oversee, supervise, and monitor the Jakarta INVEST DM 2.0 program operations, administrative support, and consultant talent management team;
  • Provide general program operational and administrative support including the coordination of logistics, travel arrangements, consultant hire, and the procurement of goods, services and works required to support the implementation of INVEST DM 2.0 national and subnational operations and activities;
  • Coordinate among the Jakarta INVEST DM 2.0 management, provincial INVEST DM 2.0  teams and the MCI operations, procurement and finance departments, to ensure the support delivered is timely, effective and of a high standard;
  • Supervise and support the Talent Management Officer (TMO) to establish and maintain an effective STTA procurement system, which includes market-based surveys, calls for expressions of interest (EOIs), prequalification of experts, and the recruitment and mobilization of the consultants and national resource persons/facilitators;
  • Work with the INVEST DM 2.0 MEL and Government Liaison Specialists, and the MCI Finance department to establish and maintain a BAST reporting and monitoring system and ensure its compliance with USAID Mission and BAPPENAS, MoF, and BNPB reporting requirements;
  • Coordinate the compilation of VAT exemption projected-expenditures for the procurement of planned goods and services among All-INVEST consortium partners, based on their quarterly and annual workplans;
  • Work closely with MCI Finance to prepare a consolidated semi-annual (or as required) All-INVEST VAT exemption requests and manage the process of request submission to (i) Vendors, (ii) USAID, (iii) BNPB, (iv) Biro KTLN Setneg, and (v) KPP BADORA;
  • Compile and monitor provincial monthly financial activity expenditures and prepare concise financial reports for the COP/DCOP, maintain record of all contract and sub-grant agreements;
  • Review and analysis field and national expenditure reports to ensure compliance and the financial accountability of the activities implemented;
  • Contribute to weekly and monthly work plans and report on program activities and other activities such as reporting and monitoring;


  • At least 10 years NGO experience, working in the areas of program operations, logistics, and administrative support; experience working with consorting partners and government is a plus
  • The candidate must have strong communication skills, document/report writing, a good command of spoken and written English and Bahasa Indonesia, and a background in accounting and/or finance.
  • S/he should have pleasant personality, organized, efficient, proactive, flexible, and able to work under pressure and with short deadlines when required. Proficiency in Microsoft Word, Excel and other computer programme is a must
  • Demonstrated attention to detail, meet deadlines, take initiative, anticipate, and solve problems.
  • Effective time management and organization skills including priority setting and responding to program needs
  • Effective interpersonal communication skills including: Problem-solving skills, being proactive and taking initiative

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Yayasan Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Yayasan Mercy Corps Indonesua is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Accountability to Participants and Stakeholders

Yayasan Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

How to Apply

Please send your CV together with the form on this link with the subject: “OC_INVEST DM_Your Name” to hrd@id.mercycorps.org .

The vacancy will be closed on 09 April 2021 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.


Thank You,

Human Resources Department

Yayasan Mercy Corps Indonesia


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