Monitoring, Evaluation, Research and Learning (MERL) Officer 135 views

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About Yayasan Mercy Corps Indonesia

Yayasan Mercy Corps Indonesia (YMCI) is a local Indonesian non-profit organization, which implements humanitarian and development assistance programs throughout the country. YMCI’s mission is to empower people in Indonesia to become healthy, productive, and resilient communities. Resilience means an ability to recover form or adjust easily to misfortune or change.


Program Summary

The project aims to empower Indonesian women’s economy through digital financial inclusion and to address the gender gap in financial inclusion, financial literacy, and digital literacy by providing marginalized women-owned micro enterprises with training program that incorporates key materials on financial literacy, digital literacy, cyber hygiene (cybersecurity toolkits), and good business practices. The project also applies a specific approach that uses people-centred design and behavioral insights to ensure that program participants put into practice the knowledge acquired, and thus could drive the achievement of intended outputs, outcomes, and impacts,


The project will directly support the Government of Indonesia’s two key agenda: to accelerate financial inclusion for women and to accelerate the digital transformation for micro, small, and medium enterprises (MSMEs), including to strengthen cybersecurity measures for micro enterprises that are prone to cyberattacks due to inadequate protection. Besides playing a more important role in the context of the multidimensional COVID-19 crisis, these two agenda are vital key drivers to inclusive economic growth that will reduce poverty and inequality in Indonesia by broadening affordable and secure financial access and enabling greater access to digital technologies and services.


Monitoring, Evaluation, Research and Learning (MERL) Officer

General Position Summary

Under the leadership of the Program Manager, The Monitoring, Evaluation, Research and Learning (MERL) Officer will responsible to support the development of program’s MEL system, including strategies and tools for measurement, data management protocol, and evidence-based learning and decision making. The MERL Officer will responsible to implement and improve program MERL in consultation with National MEL Coordinator to ensure at least 500 female-owned micro-scale business have completed all training and mentoring activities, 350 have increased their financial knowledge, 250 have increased their digital knowledge, 100 have increased their practice in cyber hygiene, 200 have adopted savings habits (e.g., have daily/weekly savings targets), and 200 have adopted good business practices (e.g., keeping business financial records). S/he will monitor program activities and indicator tracking in close collaboration with the field officers, lead the assessments in five project locations, collecting lessons learned as well as supporting the development of monthly and final reports.


The position is based in Jakarta and requires up to 20 % travel to five project locations (depend on COVID-19 development).


Essential Job Responsibilities

  • Support the development and refinement of the MEL Plan including Result Framework, Logical Framework, Indicator Plan and Program Participants tracking In addition, implementation of the MEL Plan for program activities, outputs, and outcomes, including appropriate methodologies and data collection frequency.
    • Develop data flow map and information management plan;
    • Develop digital data collection tools, include data visualization system/dashboard based on project outcome and output indicators;
    • Support the collection, aggregation, storage, and analysis of indicator data for dissemination and use;
    • Develop, maintain, and implement a data analysis plan for reflecting on outputs, outcomes, goal, and assumption
    • Revisit and revise MEL Plan to ensure its relevancy over the life of the
    • Establish and regular update of program Indicator tracking in TOLA
    • Regular tracking of Program Participants’ Sex and Age Disaggregated Data (SADD)
  • Manage program data and files in accordance with the MCI standard filing structure in the Synology storage platform or MCI Data Center;
  • Develop and conduct MEL capacity building and training plans for program team and partners as needed, and serve as a resource for program staff, advising on activity design and evidence- based programming;
  • Lead and support in the program’s reporting requirements, including weekly, monthly, quarterly, and annual reports as well as evaluation design and implementation.



  • Bachelor Degree in Mathematics, Statistics, or other relevant field;
  • Minimum 2  years’   experience   working   in   monitoring   and   evaluation,   especially   for entrepreneurship programs;
  • Familiar with research methodologies or have experience in project research;
  • Have experience conduct baseline-end line survey would be an advantage;
  • Have experience with digital financial services, digital training and mentoring would be an advantage;
  • Have experience on writing MEL Report;
  • Proven experiences Working with the digital data collection tools;
  • Proven experiences on data analysist with proper software;
  • Cultural sensitive and able to work effectively with a wide range of people in community level;
  • Demonstrated, developed facilitation and engagement skills;
  • Knowledge on disaster response and recovery will be an advantage;
  • Computer literate; excellent skills in MS Office, especially MS Excel in particular and Internet navigation are required.


Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.


Equal Employment Opportunity

Yayasan Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.


Safeguarding & Ethics

Yayasan Mercy Corps Indonesia is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.


Accountability to Participants and Stakeholders

Yayasan Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.


How to Apply

Please send your CV together with the form on this link with the subject: “MERL Officer_FCDO_Your Name” to .



The vacancy will be closed on 12 April 2021 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.




Thank You,

Human Resources Department

Yayasan Mercy Corps Indonesia

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