Open to: Internal and External Candidates
Reference No.: VN/ID10/2016/059 (REISSUED II)
Position Title: Migrant Care Assistant I (Psychosocial)
Duty Station: Batam
Classification: General Service Staff, Grade G-4
Base Salary: IDR 10.249.833,- per month
Type of Appointment: One Year Fixed Term Contract, with possibility of extension (the first three months shall be considered as probation period).
Estimated Start Date: As soon as possible
Closing Date: October 24, 2016
Established in 1951, IOM is the leading
inter-governmental organization in the field of migration and works closely
with governmental, intergovernmental and non-governmental partners. IOM is
dedicated to promoting humane and orderly migration for the benefit of all. It
does so by providing services and advice to governments and migrants.
supervision of the National Head of Sub-Office Batam and in close coordination
with Migrant Care Regional Field Coordinator for technical guidance in Medan and with all relevant unit and the overall supervision of the RCA Programme Coordinator Western Region, the incumbent will provide assistance in the implementation of the operational, medical and psychosocial assistances activities for the irregular migrants in the area of responsibility.
Core Functions / Responsibilities:
- Responsible for the care
and maintenance of IMs under IOM auspices in his/her area of responsibility and
in strict compliance of the agreed IOM Operational Guidelines.
- Monitor Irregular
Migrants activities and ensure that all basic services are provided to all
Irregular Migrants (IMs) under IOM auspices in a timely and efficient manner. Basic
services to be accommodation facilities, basic personal supplies and
toiletries, security and medical assistance.
- Implement tailored
psychosocial program activities for the irregular migrants (IMs) and ensure
that the implementation of social, religious and educational/vocational
activities and the like are culturally appropriate and fully respects the
confidentiality of the information on migrants.
- Assess psychosocial and
protection needs and identify problems/gaps, risk and vulnerabilities, including
those related to gender and age. Propose/prioritise initiatives to reduce these
risks and increase the resilience capacity within the IMs communities in
detention and community settings.
- Ensure presence in IMs
communities through regular visits to detention centres, temporary settlement
areas to collect information on the conditions faced by IMs including the
availability of humanitarian assistance (shelter, food, water/sanitation,
health and education), psycho-social needs and access to services by different
segments of IMs populations.
- Ensure referral
mechanisms are established for referring migrants with potential
mental/psychosocial health problems or any other general health issues to the
appropriate health care service providers in the area.
- Provide basic
counselling and implementation of psychosocial activities where needed,
possible and appropriate in a scheduled manner including specific educational
activities addressing the identified social-health issues.
- Organize case management
for case record, collate, review for completeness of information and maintain a
filing, retrieval and forwarding system of documents/records for each migrant
undergoing assessment, mental / psychosocial consultation, treatment, referral
and follow up.
- Conduct Migrants community
empowerment through community management, voluntary activity, events, capacity
building, awareness raising and other possible activities.
- In coordination with
Finance Unit, manage the operational expenses and ensure IOM expenditure is
based on IOM regulations.
- Coordinate with
stakeholders and service providers in supporting and assisting IMs under IOM
auspices in a timely and efficient manner in relation to psychosocial program
- Provide ad hoc activity
report to the Supervisors and coordinate with relevant stakeholders as needed
in assisting migrants.
- Provide monthly
statistics and formatted reporting.
- Perform other duties as
may be assigned.
Required Qualifications and Experience
- University Degree
in Psychology, Social Science, Counselling, Management, or Economic from
an accredited academic institution, with two years of relevant work
experience in any of these fields, particularly in dealing with migrants;
- Completed High
School degree from an accredited academic institution, with four years of
relevant work experience.
- Indonesian National with good
knowledge of, and experience in project implementation and operational.
- Direct work
experience in social work, have worked in settings with protection issues
such as battered women, rape victims, family/domestic abuse and
- Experience in working with
irregular migrants; trafficked persons; general counselling and
- Excellent understanding and
application of ethical practices within the disciplines and a good
understanding of rights based approaches.
- Good written and spoken
- Good interpersonal skills, high
loyalty, ability to work in a multicultural environment and good working
- Proficient in computer applications.
- Willingness to travel.
Fluency in English and Bahasa Indonesia is required.
a) Takes responsibility and manages constructive criticism; b) Works effectively with
all clients and stakeholders; c) Promotes continuous learning; communicates
clearly; d) Takes initiative and drives high levels of
performance management; e) Plans
work, anticipates risks, and sets goals within area of responsibility; f) Displays
mastery of subject matter; g) Contributes to a collegial team environment; h)
Incorporates gender-related needs, perspectives, and concerns, and promotes
equal gender participation; i) Displays awareness of relevant technological
solutions; j) Works with internal and external stakeholders to meet resource
needs of IOM.
- Delivers on set objectives in hardship situations
- Effectively coordinates actions with other
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment, security clearance and verification of education certificate.
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