Mentoring, Evaluation, Research and Learning (MERL) Officer – Bandung Raya 130 views

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Brewing Change: Women’s Empowerment in Communities in Indonesia

About Yayasan Mercy Corps Indonesia

Yayasan Mercy Corps Indonesia (YMCI) is a local Indonesian non-profit organization, which implements humanitarian and development assistance programs throughout the country. YMCI’s mission is to empower people in Indonesia to become healthy, productive, and resilient communities. Resilience means an ability to recover form or adjust easily to misfortune or change.


Program Summary

Mercy Corps will support female coffee farmers, coffee farmers’ wives, and young women in communities in Bandung and Garut Regencies to improve their economy, hygiene, health and leadership to contribute to the resilience of coffee growing families in Indonesia. We will achieve this through increased access to financial services, business training and mentoring, and technical expertise for business development. We will pair these activities with critical water, sanitation and hygiene (WASH) activities and infrastructure support, as well as training on healthy development, particularly related to stunting management. Through our collaborative partnership model, we will work with a variety of stakeholders (financial institutions, business organizations, peer networks and local government and private sector) to deliver products and services to program participants, while building networks and infrastructure that will enable sustainable impact well-beyond the life of the program.



  1. Improve access to clean water, sanitation and hygiene facilities, as well as support health education related to stunting management,
  2. Enhance the knowledge of financial and business literacy for female coffee farmers through training and mentoring, in collaboration with formal financial institutions, and
  3. Support the development of nonfarming businesses for coffee farmers’ wives through digital mentoring services and access to formal financial products and services.


This program will directly impact 1,800 female coffee farmers/coffee farmers’ wives (who have non-farming businesses), as well as 200 young women (< 35 years) in Bandung and Garut Regencies. The 2,000 direct participants will receive training and mentoring in financial and business literacy and development, access to financial services, and support via WASH infrastructure and education. We anticipate that 5,400 family members will benefit indirectly through education and/or access to financial services and increased economic activities.


Mentoring, Evaluation, Research and Learning (MERL) Officer – Bandung Raya


General Position Summary

Under the leadership of the Program Coordinator, The Monitoring, Evaluation, Research and Learning (MERL) Officer will responsible to support the development of program’s MEL system, including strategies and tools for measurement, data management protocol, and evidence-based learning and decision making. The MERL Officer will responsible to implement and improve program MERL in consultation with National MEL Coordinator to achieve the program impacted: Ensure 2,000 participants gaining access to education, 1,000 participants received mentorship through Micromentor Indonesia (MMI) platform, engage with 250 volunteers mentors under MMI platform, 800 participants gaining access to financial services and 400 participants to other resources, 1,800 participants will improved access to health services,  600 participants increased access to safe drinking water, 600 participants increased access to sanitation, 600 households with new or improved infrastructure, 200 households with increased income, and 125 jobs created. S/he will monitor program activities and indicator tracking in close collaboration with the program team, lead the need assessments, collecting lessons learned as well as supporting the development of interim and final report.


The position is based in Bandung Raya and requires up to 20 % travel to program locations (depend on COVID-19 development).

Essential Job Responsibilities

  • Support the development and refinement of the MEL Plan including Result Framework, Logical Framework, Indicator Plan and Program Participants tracking plan. In addition, implementation of the MEL Plan for program activities, outputs, and outcomes, including appropriate methodologies and data collection frequency.
    • Develop data flow map and information management plan;
    • Develop digital data collection tools, include data visualization system/dashboard based on project outcome and output indicators;
    • Support the collection, aggregation, storage, and analysis of indicator data for dissemination and use;
    • Develop, maintain, and implement a data analysis plan for reflecting on outputs, outcomes, goal, and assumption indicators.
    • Revisit and revise MEL Plan to ensure its relevancy over the life of the program.
    • Establish and regular update of program Indicator tracking in TOLA
    • Regular tracking of Program Participants’ Sex and Age Disaggregated Data (SADD)
  • Manage program data and files in accordance with the MCI standard filing structure in the Synology storage platform or MCI Data Center;
  • Develop and conduct MEL capacity building and training plans for program team and partners as needed, and serve as a resource for program staff, advising on activity design and evidence-based programming;
  • Lead and support in the program’s reporting requirements, including quarterly and annual reports as well as evaluation design and implementation;




  • Bachelor Degree in Mathematics, Statistics, or other relevant field
  • Minimum 2 years’ experience working in monitoring and evaluation, especially for entrepreneurship programs
  • Familiar with research methodologies or have experience in project research
  • Have knowledge on Mercy Corps’ New MEL Policy would be an advantage
  • Have experience conduct baseline-end line survey would be an advantage
  • Have experience with digital financial services, digital training and mentoring would be an advantage
  • Have experience on writing MEL Report
  • Proven experiences Working with the digital data collection tools
  • Proven experiences on data analysist with proper software
  • Demonstrated, developed facilitation and engagement skills.
  • Knowledge on disaster response and recovery will be an advantage.
  • Computer literate; excellent skills in MS Office, especially MS Excel in particular and Internet navigation are required.


Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Yayasan Mercy Corps Indonesia is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Yayasan Mercy Corps Indonesua is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Accountability to Participants and Stakeholders

Yayasan Mercy Corps Indonesia team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.


How to Apply

Please send your CV together with the form on this link with the subject: “MERL Officer_WEI _Your Name” to .


The vacancy will be closed on 18 October 2021 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.



Thank You,

Human Resources Department

Yayasan Mercy Corps Indonesia


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