KNOWLEDGE MANAGEMENT & COMMUNICATION SPECIALIST – INVEST DM 80 views

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Program Summary 
Under USAID/OFDA funding, Mercy Corps is implementing its five-year “Investing in Human Capital for Disaster Management” (INVEST) program in three provinces. INVEST focuses on strengthening provincial-level Disaster Management Agencies (BPBDs) by embedding experts within BPBD offices to provide ongoing, day-to-day technical support tailored to the needs of each province. The program also implements disaster management training aligned with the National Disaster Management Agency (BNPB) standards. The target provinces are Central Java,  East Java, and West Sumatra.
INVEST adopts a consortium approach under the leadership of a Chief of Party. Mercy Corps Indonesia works with the following consortium partners:
  • Arbeiter-Samariter-Bund (ASB) – responsible for providing support on DRR and inclusion with a key focus on disability;
  • The University of Hawaii at Manoa (UHM) – responsible for providing support to the Disaster Management (DM) Polytechnic and pre-service training within BNPB;
  • Asia Disaster Preparedness Center (ADPC) – responsible for building the capacity of BNPB Pusdiklat.

 

General Position Summary
The Knowledge Management (KM) & Communication Specialist will be based in Jakarta and work alongside the INVEST Team. The incumbent will take responsibility for leading and coordinating the development of knowledge management products, specifically learning products prepared from evaluations and research/studies implemented an/or commissioned by the INVEST consortium in the disaster risk management space. S/he will work closely with the MEL specialist and Government Liaison and Policy and Legal Adviser to develop and implement strategies and plans to capture, share, and extend knowledge and learning within INVEST Program and to external stakeholders including government. S/he will also be responsible to ensure that learnings from the program are useful for the improvement of ongoing and future programs and that these are incorporated into reports.
 
The KM specialist also required to maintain relationships with key stakeholders at the national and local levels, especially the University Forum for Disaster Risk Reduction (UF-DRR). S/he will need to have sufficient knowledge and experience around research, MEL (monitoring, evaluation, and learning), communication and outreach, especially in the disaster-risk-management space. With the knowledge and learning documentation organized, the KM specialist will assist in documenting the results (success stories, lessons learned and best achieved) during the five years’ of program implementation to ensure the sustainability of program outcomes.
 
 
Essential Job Responsibilities
  • Ensure the INVEST program captures high quality, verifiable information using appropriate methods that meet the requirements of Mercy Corps and donor;
  • Establish and manage a database of existing or on-going learning documents and products (infographics), including identifying the needs for other learning documents;
  • In consultation with the MEL Specialist, coordinate internal and external reviews of information collected with a strong emphasis on learning. This should capture the lessons learned from success stories (achievements) and challenges (failures) to inform the sustainability/exit strategy and influence policy direction;
  • Preparation of high-quality learning documents ranging from reports, case studies, paper or brief sheets, fact sheets, infographics, video blogs and pictures and etc. that also can be used for outreach;
  • Develop ways to INVEST team to effectively convey or tailor messages in a clear and concise manner. This requires collaboration with MCI creative design team to conceptualize various formats to communicate INVEST story;
  • Manage the dissemination of information to different stakeholders;
  • Work closely with other program members especially the MEL specialist to ensure INVEST evaluations (end line) are conducted in line with program needs and donor requirements;
  • Problem-solve with others to address shortfalls in monitoring, evaluation, and information management that affect program implementation;
  • Participate and provide guidance to ensure studies and/or research undertaken in the program meets with the information needed for reporting and/other purposes;
  • Maintain regular contact with relevant research partners including consultants involved in studies or evaluations and provide guidance as required to increase research or study quality;
  • Liaise with research partners especially the UHM and APDC;
  • Develop a strategy, action plan and coaching of operators to support the enhancement and utilization of Management Information System in the planning, execution, and monitoring and evaluation of the in-service education and training programs delivered by the Pusdiklat.
 
Qualifications :
  • Master’s degree in Development Studies, Statistics, Social Sciences, or relevant field, with a strong foundation in research methods, statistics, measurement, and evaluation;
  • Minimum of progressive 3 years’ experience of relevant work on disaster risk management and resilience. Significant experience working on knowledge management, research, communication and outreach required;
  • Knowledge of program management, implementation, evaluation, and reporting;
  •  Experience supervising M&E and communication teams and building team capacity to deliver high-quality results;
  •  Excellent verbal and written communication skills;
  • Ability to conceptualize, plan and implement program activities creatively, as well as possess the ability to analyze data and utilize lessons learned for the continuous improvement of program implementation and to promote a culture of learning;
  •  Ability to maintain relationships and work effectively in cross-cultural situations with a wide range of people in both public and private sectors, including business, government, non-governmental organizations, universities, and local communities;
  • Proficiency in English in writing and the ability to cross translate between Bahasa Indonesia and English. Ability to converse in English is preferred;
  • Computer literate; proficient in MS Office, MS Excel in particular and Internet navigation are required;
  • Candidate must be willing to travel as necessary.
 

 

Please send your CV together with a form on this link with position applied on the email subject to hrd@id.mercycorps.org

The vacancy will be closed 23 February 2020 and only shortlisted candidates will be contacted for interview. We look forward to hearing from those who are interested in taking this opportunity to grow and develop with us.

Thank You,

Human Resources Department

Yayasan Mercy Corps Indonesia
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