Call for Master Service Directory of Capacity Strengthening Providers for the USAID Health Technical Assistance Project II (BANTU II)

Project Background

USAID’s Health Technical Assistance Project (BANTU II) is a five-year project awarded to INTEGRA in partnership with FHI 360. BANTU II provides specialized technical assistance to support USAID Indonesia’s health programs, as well as the Government of Indonesia, sub-national governments, non-governmental organizations, academic institutions, and research institutes.

As a follow-up to BANTU I, BANTU II is the next-generation health sector support mechanism designed to enable USAID to continue providing practical and adaptive technical assistance while accelerating local ownership and Indonesian self-reliance goals. To achieve this, BANTU II will strengthen the capacity and sustainability of USAID’s local partners so that these organizations can better fulfill their mandates to improve health outcomes in Indonesia. The project’s overarching theory of change posits that:

Five principles underlie and guide the local capacity-strengthening processes implemented throughout the course of BANTU II.

1. Local ownership and leadership: BANTU II supports local actors to lead their development, set their priorities, and make impactful decisions, fostering an environment where they are the primary architects of change.
2. Adaptive learning, feedback and customization: BANTU II employs an adaptive learning approach for continuous capacity strengthening that builds on existing strengths, incorporates client feedback, and responds to changing needs. Technical Assistance (TA) is aligned to local priorities, embedded within local systems, and tailored to fit the unique contexts and maturity levels of local partners.
3. Collaboration based on trust and mutual accountability: Our strategy – informed by JSI’s Critical Shifts TA approach – emphasizes trust and mutual accountability, through which local actors have their voices heard and exercise their unique capabilities.
4. Results and impact-focused: All TA activities aim for measurable results that contribute to both local organization and USAID goals, utilizing tools like the Organizational Performance Index (OPI)1 for capacity improvement assessments.
5. Diverse and inclusive engagement: BANTU II appreciates that each CSO is different, develops uniquely, and has varying levels of agency, power, and resource access. We strive to foster equity, inclusion, and diversity throughout local capacity-strengthening processes.

To build and sustain the capacities of local organizations in Indonesia, BANTU II will coordinate a pool of professionals and organizations with specialized expertise in building institutional capacity. Initial capacity-strengthening efforts will be directed toward six Indonesian implementing partners that receive or will soon receive USAID resources to work in Indonesia’s health sector—a mix of university centers and national non-governmental organizations. These are established Indonesian organizations that have all been deemed grant-worthy to receive direct USAID funding through the Non-US Pre-Award Survey (NUPAS). However, they have gaps and special award conditions in operational standards, regulations, and administrative systems that need to be addressed, specific to each organization.

Purpose of the Call for Applications

To support these local partners, BANTU II will provide advanced training and mentoring on organizational development based on the NUPAS and initial assessments. In preparation for this, BANTU II is developing a directory of potential capacity-strengthening providers who will be able to deliver advanced capacity-building and mentoring for the selected partners.

Selected consultants will receive an offer from BANTU II based on their technical expertise. The offer will include a scope of work, a list of deliverables, and a level of effort (LOE). The duration of the consultants’ agreement will depend on the technical assistance needs of the partners as determined by USAID.

Opportunity

The individuals will collaborate with the BANTU II team to provide advance technical support on topics related to the following areas:

• Capacity gaps assessment and capacity strengthening plans: This includes capacity gap assessment, performance measurement tools, and training/mentoring on specific contractual deliverables, such as establishing annual work plan and reporting.
• Change management in the health sector: This includes a workflow analysis, development of a roadmap for the change, and change management tools.
• Operational standards, regulations and administrative system: This includes revising and updating key areas such as budgeting, advance and cash flow monitoring, document safeguarding and filing, financial reporting and audits, sole-source procurement, code of conduct and conflict of interest policies, sub-award management, property management, travel, and program advances.
• Organization-wide accounting system implemented, and standard and consolidated financial reports developed for the activity that can be reconciled to the detailed ledgers cover financial procedures, receipts and disbursements, bank reconciliation, accruals, time sheet management and labor cost allocation, and petty cash, etc.
• Project management for monitoring of performance, evaluation, learning and communication: establishing AMEL Plan, data management and analysis, collaborating, learning, and adapting (CLA), monitoring tools, survey, and research.
• Human resource management and systems, including time ledgers: establishment of employment contract, human resource standard operating manual according to the Indonesian Labor Law.
• Strategic communication, including understanding ADS 320 on branding and marking, media promotion through social media, publication, newsletter, and website; and project impact story writing.
• Resource mobilization, including with private sector. This includes understanding resource mobilization needs, organizational resource mobilization mapping and action plan, resource mobilization strategy, potential resource mobilization through government, public fund, private sector, and philanthropy, as well as proposal writing templates and training.
• Knowledge Management Information System (KMIS): Developing/establishing KMIS to capture program results, ensure high-quality, timely, valid and verifiable data collection and analysis to inform the project/organization and other stakeholders of the lesson learned.

Eligibility

This Request for Proposal is open to individual applicants.  Women are encouraged to apply.

Selected consultants may be called upon to provide support in any of the above project focus areas. The consultancy is subject to donor approval prior to the execution of the Consultant Agreement.

Required Qualifications (Eligibility Criteria):

• Minimum of bachelor’s degree in a social science or social development field, public health, or equivalent experience
• At least ten years (10) years of relevant work experience on capacity strengthening for civil society organizations (CSOs) and health sector in Indonesia in developing project systems, institutional capacity development and change management
• Prior experience with a USG implementing partner is preferred
• Having experience and working with Government of Indonesia is preferred
• Solid understanding of project management principles
• Articulate, professional and able to communicate in a clear, positive manner with clients and staff
• Excellent written and oral communication skills in English and Bahasa Indonesian are required

Evaluation Criteria: Applications will be evaluated in accordance with the following criteria:

Location of Work: Remote in Indonesia. However, certain assignments will require travel.

Timetable and Address for Submission

Applications are accepted on a rolling basis. Required documentation listed below must be e-mailed to Procurement.Indonesia.Bantu2@fhi360.org

Required Documentation: Applications must include the following components:

1. Proposal of no more than 5 pages, including the following details:
   1. Available thematic areas of expertise, including geographical focus.
   2. Relevant past assignments, including a list of modules developed and used for strengthening BANTU II partners.
   3. Sustainability strategy: Applicants should provide examples of capacity strengthening and TA activities that have been sustained beyond the applicant’s support. Please detail your approach to promoting the sustainability of your activities within organizations.
   4. Design for delivering effective advance capacity-strengthening on the selected topics, based on the areas of expertise. Interested applicants should detail their approach to tailoring technical assistance to each organization’s unique needs and explain how they will promote mentoring and ‘learning by doing’ when working with the partners.
   5. How the applicant will mainstream gender equity and social inclusion (GESI) issues through capacity strengthening efforts.
   6. Availability: Please note when the applicant can begin providing TA (Month/Year) and any limitations on availability to respond to TA requests.

2. The applicant must provide the following details as part of the RFP application:

• Applicant’s CV
• Cover letter outlining experience
• Proposed daily rate in IDR
• Names and email addresses of two previous clients/referees who can be contacted to provide references

FHI 360 Disclaimers

• FHI 360 may perform a background check on any selected Consultant candidates.
• FHI 360 may cancel the solicitation and not award.
• FHI 360 may reject any or all responses received.
• Issuance of the solicitation does not constitute an award commitment by FHI 360
• FHI 360 reserves the right to disqualify any offer based on failure of the offeror to follow solicitation instructions.
• FHI 360 will not compensate any offeror for responding to solicitation.
• FHI 360 reserves the right to issue award based on initial evaluation of offers without further discussion.
• FHI 360 may choose to award only part of the activities in the solicitation, or issue multiple awards based on the solicitation activities.
• FHI 360 reserves the right to waive minor proposal deficiencies that can be corrected prior to award determination to promote competition.
• FHI 360’s supplier terms and conditions can be found here while our consultant terms and conditions can be found here